Terms of Service

Last updated: April 20, 2026

Overview

Welcome to Vert. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Vert. Vert operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, including our Privacy Policy, set out your rights and responsibilities when you access or use the Services.

Please read these Terms carefully before using our Services. They contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available here. If you do not agree, you should not use or access the Services.

1. Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents using devices you own, purchase, or manage to use the Services.

To use certain parts of the Services, including placing an order, you may be asked to provide information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not assign, transfer, sell, or otherwise permit another person to use your account.

2. Products

We make every effort to display our products as accurately as possible. However, colors, textures, and product appearance may vary depending on your device, screen settings, and display configuration.

We do not guarantee that the appearance, color, or quality of any product or service purchased by you will exactly match what appears on your screen.

All product descriptions, availability, and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit product quantities on a case-by-case basis.

3. Orders

When you place an order, you are making an offer to purchase a product. We reserve the right to accept or reject any order at our sole discretion.

An order is not accepted until payment has been received and processed and we have confirmed acceptance. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation or amendment requests after acceptance.

If we change, reject, or cancel an order, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Refund Policy, available here.

You represent and warrant that products purchased through our Services are for personal or household use only and not for resale, commercial use, or export.

4. Prices and Billing

All prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed, as stated in your order confirmation.

Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, import charges, or handling fees.

Prices shown on our website may differ from prices offered through other channels or third parties. From time to time, we may offer promotions subject to separate terms and conditions. In the event of any conflict, the promotion terms will prevail.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases made through the Services. You agree to promptly update such information so that we may complete your transactions and contact you when needed.

You represent and warrant that:

the payment information you provide is accurate and complete;
you are authorized to use the payment method provided; and
you will pay all charges incurred, including applicable taxes, shipping, and related fees.

5. Shipping and Delivery

Delivery dates and timelines are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance, incorrect delivery information, or events beyond our reasonable control.

Unless otherwise required by applicable law, title to and risk of loss for products pass to you when the products are transferred to the carrier.

6. Intellectual Property

All content and materials made available through the Services, including but not limited to text, graphics, logos, images, product photography, designs, videos, audio, layout, branding, and software, are owned by Vert, our affiliates, licensors, or content providers, and are protected by applicable intellectual property laws.

You may use the Services solely for your personal, non-commercial use. You may not copy, reproduce, republish, upload, post, transmit, distribute, modify, create derivative works from, or exploit any part of the Services without our prior written consent.

Nothing in these Terms grants you any ownership rights, license, or other rights in or to any intellectual property belonging to Vert, Shopify, or any third party, except as expressly stated.

The names, logos, product names, service names, designs, and slogans of Vert are trademarks of Vert or its licensors. Shopify’s name, logo, and related marks are trademarks of Shopify. All other marks are the property of their respective owners.

7. Optional Tools

We may provide access to third-party tools, services, or features that we do not monitor, control, or influence.

You acknowledge and agree that any such tools are provided on an “as is” and “as available” basis, without warranties, representations, or endorsements of any kind.

Your use of optional third-party tools is entirely at your own risk and subject to the terms of the applicable third-party provider.

Any future features, services, or tools introduced through the Services will also be subject to these Terms.

8. Third-Party Links

The Services may include links to third-party websites, platforms, content, or services that are not owned or controlled by Vert.

We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of any third-party websites or services. If you choose to access third-party sites, you do so at your own risk.

We are not liable for any damage or loss arising from your use of third-party websites or your purchase or use of goods, services, or content available through them. Any concerns regarding third-party offerings should be directed to the relevant third party.

9. Relationship with Shopify

Vert is powered by Shopify, which enables us to operate and provide the Services. However, all purchases made through our store are made directly with Vert, not with Shopify.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale or transaction between you and Vert, including any injury, damage, loss, or claim arising out of products or services purchased from Vert.

To the fullest extent permitted by law, you expressly release Shopify and its affiliates from any claims, liabilities, damages, and losses arising out of or related to your transactions with Vert.

10. Privacy

All personal information we collect through the Services is subject to our Privacy Policy, available at here. Certain information may also be processed by Shopify in accordance with Shopify’s privacy practices.

Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the Services.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

11. Feedback and User Submissions

If you submit reviews, comments, feedback, ideas, suggestions, proposals, or other materials to us, whether online, by email, or otherwise (collectively, “Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, reproduce, modify, publish, distribute, display, and otherwise exploit that Feedback in any medium and for any purpose, including commercial purposes.

You represent and warrant that:

you own or control all rights in the Feedback you submit;
your Feedback does not violate any law or the rights of any third party; and
your Feedback is accurate and not misleading.

We are under no obligation to keep Feedback confidential, pay compensation for it, or respond to it.

We reserve the right, but not the obligation, to remove or edit Feedback that we determine, in our sole discretion, to be unlawful, offensive, abusive, defamatory, infringing, misleading, or otherwise objectionable.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

13. Prohibited Uses

You may use the Services only for lawful purposes.

You agree not to use the Services:

for any unlawful, fraudulent, abusive, or malicious purpose;
to violate any applicable laws or regulations;
to infringe the rights of Vert or any third party;
to harass, abuse, intimidate, threaten, or harm another person;
to submit false or misleading information;
to distribute spam, unsolicited promotions, or harmful code;
to impersonate any person or entity;
to interfere with the security, integrity, or proper operation of the Services.

You further agree not to:

upload or transmit viruses, malware, or other malicious code;
scrape, crawl, copy, reproduce, or exploit any part of the Services without authorization;
collect or track personal information of others;
use bots, spiders, automated tools, AI agents, or extraction methods to access or interact with the Services;
circumvent any security, access restrictions, CAPTCHAs, rate limits, or protective measures we implement.

We reserve the right to suspend, restrict, or terminate access to the Services or your account at any time if we believe you have violated these Terms.

14. Agent Terms

This section applies if you use, deploy, enable, or allow any automated system, software, or service to access or interact with the Services. For the purposes of these Terms, an “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of a person or entity.

No Agent may access or interact with the Services unless it clearly identifies itself and complies fully with these Terms.

We may restrict, block, or limit whether and how any Agent may access the Services.

Any Agent accessing the Services must:

identify itself in HTTP/HTTPS requests by including “Agent/[agent name]” in the user agent string;
not disguise or misrepresent itself as a human user;
not bypass CAPTCHAs or measures designed to distinguish humans from automated systems;
respond truthfully to prompts asking whether the interaction is human or automated; and
not circumvent any technical or policy-based restrictions on automated access.

15. Termination

We may terminate or suspend your access to the Services, or any part of them, at any time and without notice, in our sole discretion.

Termination does not affect any rights or obligations accrued prior to the date of termination, including your obligation to pay any outstanding amounts.

Sections that by their nature should survive termination will remain in effect, including without limitation those relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and privacy.

16. Disclaimer of Warranties

The Services and all products and content made available through them are provided on an “as is” and “as available”basis, without warranties, representations, or conditions of any kind, whether express, implied, or statutory.

To the fullest extent permitted by law, Vert disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant that:

the Services will be uninterrupted, secure, or error-free;
defects will be corrected;
the Services or servers are free of viruses or harmful components; or
the results obtained from use of the Services will be accurate or reliable.

Any reliance on the Services is at your own risk.

17. Limitation of Liability

To the fullest extent permitted by law, Vert, its affiliates, directors, officers, employees, agents, contractors, service providers, licensors, and partners, and Shopify and its affiliates, shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, savings, data, or replacement costs, arising out of or related to your use of, or inability to use, the Services or any products purchased through the Services.

This limitation applies whether the claim is based in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

To the extent any liability cannot be excluded under applicable law, our liability will be limited to the maximum extent permitted by law.

18. Indemnification

You agree to indemnify, defend, and hold harmless Vert, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, or expenses, including reasonable legal fees, arising out of or relating to:

your breach of these Terms;
your violation of any applicable law or the rights of a third party; or
your access to or use of the Services.

We may assume exclusive control of the defense of any matter subject to indemnification by you, and you agree to cooperate fully with such defense.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

20. Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies posted on the website or incorporated by reference, constitute the entire agreement between you and Vert regarding your use of the Services and supersede any prior agreements or communications.

Any ambiguities in these Terms shall not be construed against the drafting party.

21. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate these Terms, or any of our rights and obligations under them, at any time without notice to you.

22. Governing Law

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws applicable in the United Arab Emirates and the Emirate of Dubai, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates, unless applicable law requires otherwise.

23. Headings

The headings in these Terms are for convenience only and do not affect their interpretation.

24. Changes to These Terms

We may update or revise these Terms from time to time. The most current version will always be posted on this page with the updated effective date.

Where required by applicable law, we will notify you of material changes. Your continued use of the Services after any updates become effective constitutes your acceptance of the revised Terms.